IT Support Specialist – Retail Industry

January 4, 2025
$250 - $350 / month
Application ends: May 19, 2026

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Job Description

smartcareer is seeking an IT Support Specialist to ensure our retail operations run smoothly across various store locations. You will provide tech support for point-of-sale (POS) systems, employee workstations, and network infrastructure.

Key Responsibilities

  • Provide troubleshooting support for POS systems, workstations, and network devices.
  • Assist with setting up new POS devices and ensuring connectivity to retail servers.
  • Respond to and resolve technical issues quickly to minimize downtime.
  • Provide technical support for employees regarding software, email, and hardware issues.
  • Maintain store inventory of IT assets and ensure all systems are properly updated and patched.

Skill & Experience

  • POS Systems: Troubleshooting and support for retail POS systems (e.g., NCR, Clover)
  • Networking: Knowledge of wired and wireless network setups
  • Experience: 2+ years of IT support experience in the retail or service industry
  • Certifications: CompTIA A+, Network+