IT Support Specialist – Financial Sector

January 4, 2025
$250 - $350 / month
Application ends: May 19, 2026

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Job Description

smartcareer is hiring an IT Support Specialist to support our finance-related software systems and ensure continuous network functionality. This role will involve working with high-availability systems and handling support for financial institutions.

Key Responsibilities

  • Provide desktop and network support for employees in the finance department.
  • Troubleshoot software and hardware issues with financial systems and secure databases.
  • Set up and configure VPN connections for secure access to financial data.
  • Assist with system upgrades, installations, and patches to ensure security.
  • Document common issues and create knowledge base articles for the support team.

Skill & Experience

  • Software: Microsoft Office Suite, financial applications (e.g., QuickBooks, SAP)
  • Networking: VPN, DNS, routing and switching protocols
  • Experience: 2+ years in IT support within the finance industry
  • Certifications: CompTIA A+, Network+, Financial Technology certifications (optional)